[rt-users] Query Builder, report for last 7 days
Jared Hanks
jmhanks1373 at hotmail.com
Wed Sep 13 12:24:50 EDT 2006
That worked great.
Thanks,
Jared
>From: "Jason A. Diegmueller" <doogles at doogles.com>
>To: Jared Hanks <jmhanks1373 at hotmail.com>
>CC: rt-users at lists.bestpractical.com
>Subject: Re: [rt-users] Query Builder, report for last 7 days
>Date: Tue, 12 Sep 2006 23:57:50 -0400 (EDT)
>
>Jared-- (cc: rt-users)
>
>RT accepts some "natural language" date queries, such as "7 days ago" or
>"yesterday".
>
>Here's an example Saved Search we use:
>"Status = 'open' AND LastUpdated < '7 days ago' AND ( Queue =
> 'projects' OR Queue = 'support' )"
>
>-jd
>
>On Tue, 12 Sep 2006, Jared Hanks wrote:
>
>>Hello,
>>
>>I'm using the Query Builder in RT and would like to create a report for
>>tickets created in the last 7 days. I'm able to get the report to look
>>the way I want, but just am unable to generate this for the last 7 days.
>>I can use a specific date, but I would like to easily be able to run this
>>search in the future without having to change the date.
>>
>>Any help or suggestions is appreciated.
>>
>>Thanks,
>>Jared
>>
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