[rt-users] Re: Error "You are almost there!"

[Yongrui Tang]

Hi Andrew,

    Thanks for the information. The addhandler was missing in my 
posting. but actually it was in the configuration.
    I changed the configuration as follows, but it still can't work.  
Others mentioned change webpath to "/rt". But it is same result, no 
matter it is "" or "/rt".  I also tried "<Location /rt/>  DirectoryIndex 
index.html </Location> " and it didn't help.
    Any idea?
 
httpd.conf
<VirtualHost *:8080>
    ServerName test.uchicago.edu:8080
    DocumentRoot "/opt/pkgs/rt/3.4.5/html"
    AddHandler fastcgi-script .fcgi
   <Directory "/opt/pkgs/rt/3.4.5/html">
      Options FollowSymLinks ExecCGI
      AllowOverride None
    </Directory>
    Alias /NoAuth/images/ /opt/pkgs/rt/stable/html/NoAuth/images/
    ScriptAlias /rt/ /opt/pkgs/rt/stable/bin/mason_handler.fcgi/
</VirtualHost>

RT_SiteConfig.pm
Set($WebBaseURL , "http://test.uchicago.edu:8080");
Set($WebPath , "");
Set($WebURL , $WebBaseURL . $WebPath . "/");
Set($LogDir, '/opt/pkgs/rt/3.4.5/var/log');
Set($LogToFileNamed , "/tmp/rt.log");    #log to rt.log

Andrew Nicols wrote:

> On 9/20/06, *Yongrui Tang* <ytang at uchicago.edu 
> <mailto:ytang at uchicago.edu>> wrote:
>
>     Hi,
>     httpd.conf
>     <VirtualHost *:8080>
>        ServerName test.uchicago.edu:8080 <http://test.uchicago.edu:8080>
>        DocumentRoot "/opt/http/docs/internal/rt/html/"
>     ScriptAlias / /opt/http/docs/internal/rt/bin/mason_handler.fcgi/
>     Alias /NoAuth/images /opt/http/docs/internal/rt/html/NoAuth/images
>       <Directory "/opt/http/docs/internal/rt/html">
>          Options FollowSymLinks ExecCGI
>          AllowOverride None
>        </Directory>
>     </VirtualHost>
>
>
>
> Hi,
>
> I'm not running fastcgi myself, but I  the line:
> ScriptAlias / /opt/http/docs/internal/rt/bin/mason_handler.fcgi/
> Looks suspicious - mason_handler.fcgi is a file... not a directory.
> Also, I don't see an AddHandler anywhere in there.
>
>
> I'm running Apache 1.3 with mod_perl 1, but using the debian package 
> which has the following in an example configuration file for fcgi:
> -----------------------------
>
> AddHandler fastcgi-script fcgi
> FastCgiIpcDir /var/run/fastcgi
> FastCgiServer /usr/share/request-tracker3.6/libexec/mason_handler.fcgi
>
> ScriptAlias /rt /usr/share/request-tracker3.6/libexec/mason_handler.fcgi
>
> <Location /rt/>
>  DirectoryIndex index.html
> </Location>
>
> -----------------------------
>
> Hope that helps,
>
> Andrew



-- 
Yongrui Tang
University of Chicago
Data Network Operations
ytang at uchicago.edu
1-773-702-5592