[rt-users] how to use RT effectively

[john habermann]

Hi Bijayant

On 9/26/06, bijayant kumar <bijayant4u at yahoo.com> wrote:
> Hi,
>       I have successfully installed RT-3.6.1. Now, my question is, is there
> any administrator and user guide on RT? If yes, than please provide me or
> give me the links. Thanks in advance.

The best thing user and administrator guide I can think of is the RT
Essentials book which you can see linked to off the
bestpractical.com/rt website. It is also available through Oreilly's
online library safari and provides lots of information of how you can
use rt and how things work. There is also wiki.bestpractical.com which
has lots of useful information and ideas on how people use rt.

cheers
John
>
>
> Bijayant Kumar
>
>  Send instant messages to your online friends http://uk.messenger.yahoo.com
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-- 
John Habermann
Internet Programmer, System Administrator
The Wilderness Society Inc
http://www.wilderness.org.au