[rt-users] scrips #3 and #6 no longer seem to be working
Stephen Turner
sturner at MIT.EDU
Thu Sep 28 09:23:45 EDT 2006
At Wednesday 9/27/2006 07:18 PM, Joe Auty wrote:
>I'm no longer getting my auto reply emails attempted when I create
>tickets, and email to requestors is no longer attempted (nor am I
>told that email will be sent to the requestors).
>
>What sorts of things could cause this problem? My NotifyActor
>setting is set as "1". I know that I haven't provided a whole lot to
>go by, but since this was working just fine in the past, I'm hoping
>you could give me a very general response just so that I can make
>sure I'm covering all of my bases here.
>
>THanks in advance!
Could be a syntax error in a template (or a scrip) - if that's the
problem, you'll see the error messages in the the RT log.
Steve
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