[rt-users] how to use RT effectively

[Helmuth Ramirez]

Does it cover 3.6.x as well?

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Jason
Fenner
Sent: Tuesday, September 26, 2006 9:28 AM
To: john habermann
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] how to use RT effectively

I agree.  The book is excellent, you should buy it.  Also, by buying the

book your are helping to support the project in a small way.
Also, you may want to take a look at:
http://wiki.bestpractical.com/index.cgi?Documentation

Jason
aka: axelilly

john habermann wrote:
> Hi Bijayant
>
> On 9/26/06, bijayant kumar <bijayant4u at yahoo.com> wrote:
>> Hi,
>>       I have successfully installed RT-3.6.1. Now, my question is, is

>> there
>> any administrator and user guide on RT? If yes, than please provide 
>> me or
>> give me the links. Thanks in advance.
>
> The best thing user and administrator guide I can think of is the RT
> Essentials book which you can see linked to off the
> bestpractical.com/rt website. It is also available through Oreilly's
> online library safari and provides lots of information of how you can
> use rt and how things work. There is also wiki.bestpractical.com which
> has lots of useful information and ideas on how people use rt.
>
> cheers
> John
>>
>>
>> Bijayant Kumar
>>
>>  Send instant messages to your online friends 
>> http://uk.messenger.yahoo.com
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>>
>> Community help: http://wiki.bestpractical.com
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>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
>>
>>
>
>


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Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com