[rt-users] Changing $Organization in RT_Config

Jesse Vincent jesse at bestpractical.com
Tue Apr 3 18:41:07 EDT 2007


On Apr 4, 2007, at 5:10 AM, Mike Friedman wrote:

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> I've consulted the list archives about this, but have not seen a  
> definitive answer to my specific question, which is:
>
> What are the practical consequences of changing the value of  
> $Organization in the RT config?  This is separate from the question  
> of $rtname, which I know about.
>
> The comment in RT_Config says that $Organization is "used by the  
> linking interface to guarantee that ticket URIs are unique and easy  
> to construct". Which URIs make use of $Organization?
>
> I'm about to upgrade from RT 3.4.5 to 3.6.3.  I've done a clean  
> install in a new environment and plan to move over my existing  
> database that's been running with 3.4.5.  However, for various  
> reasons (the domain name isn't really appropriate any more, for one  
> thing), if possible I'd like the value of $Organization to better  
> reflect the new auspices under which this RT will be running.
>
> What kind of things might break if I change the value of  
> $Organization while continuing to use the same database as before  
> (after upgrading the schema, of course)?
>


You'll break all the links between tickets.

Best,
Jesse

> Thanks.
>
> Mike
>
> ______________________________________________________________________ 
> ___
> Mike Friedman                        Information Services & Technology
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> Berkeley
> http://socrates.berkeley.edu/~mikef  http://ist.berkeley.edu
> ______________________________________________________________________ 
> ___
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