[rt-users] Changing $Organization in RT_Config
Jesse Vincent
jesse at bestpractical.com
Tue Apr 3 18:41:07 EDT 2007
On Apr 4, 2007, at 5:10 AM, Mike Friedman wrote:
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> I've consulted the list archives about this, but have not seen a
> definitive answer to my specific question, which is:
>
> What are the practical consequences of changing the value of
> $Organization in the RT config? This is separate from the question
> of $rtname, which I know about.
>
> The comment in RT_Config says that $Organization is "used by the
> linking interface to guarantee that ticket URIs are unique and easy
> to construct". Which URIs make use of $Organization?
>
> I'm about to upgrade from RT 3.4.5 to 3.6.3. I've done a clean
> install in a new environment and plan to move over my existing
> database that's been running with 3.4.5. However, for various
> reasons (the domain name isn't really appropriate any more, for one
> thing), if possible I'd like the value of $Organization to better
> reflect the new auspices under which this RT will be running.
>
> What kind of things might break if I change the value of
> $Organization while continuing to use the same database as before
> (after upgrading the schema, of course)?
>
You'll break all the links between tickets.
Best,
Jesse
> Thanks.
>
> Mike
>
> ______________________________________________________________________
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> ______________________________________________________________________
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