[rt-users] Problem viewing HTML component of an email in Firefox

Bekeny BALINT bekeny-rt at docca.hu
Wed Apr 18 04:24:59 EDT 2007


Is "Set($TrustHTMLAttachments , 1);" in your RT_SiteConfig.pm file?


David Hobley wrote:
> All,
> I asked a similar question a while ago, but got no response - possibly 
> because I was a little unclear on the failure condition. If anyone 
> could help, I would appreciate it.
> We receive a number of emails into RT which are predominantly HTML. We 
> need to view the HTML in order to click on embedded links. With 
> Internet Explorer, this works as expected. We view the ticket, click 
> on the link which reads:
> _Download (untitled)_ [text/html 5.7k]
> <http://www.coatelecenter.com>
> and the HTML component displays correctly.
> In Firefox however, the source of the HTML displays (starting with a 
> <table> tag) rather than the nicely formatted version.
> Has anyone managed to make this work as expected in Firefox?
> Cheers,
> David
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