[rt-users] Problem viewing HTML component of an email in Firefox

Jon Daley bestpractical at jon.limedaley.com
Wed Apr 18 09:00:53 EDT 2007

On Wed, 18 Apr 2007, David Hobley wrote:
> I asked a similar question a while ago, but got no response - possibly because I was a little unclear on the failure condition. If anyone could help, I
> would appreciate it.
> We receive a number of emails into RT which are predominantly HTML. We need to view the HTML in order to click on embedded links. With Internet Explorer,
> this works as expected. We view the ticket, click on the link which reads:
> Download (untitled) [text/html 5.7k]
> and the HTML component displays correctly.
> In Firefox however, the source of the HTML displays (starting with a <table> tag) rather than the nicely formatted version.
> Has anyone managed to make this work as expected in Firefox?

Perhaps the content-type is being set incorrectly?

Mine is being set to (which works in FF and IE)

Content-Type: text/html;charset=iso-8859-1

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