[rt-users] RT does not sent outgoing emails after migration
Jon Daley
bestpractical at jon.limedaley.com
Fri Apr 20 07:06:48 EDT 2007
On Fri, 20 Apr 2007, Pedro Santa wrote:
> I've just been testing around an RT migration from Debian to Debian,
> and with the same RT version.
>
> Is should be pretty straightforward. I've used the backup comand on
> source machine:
>
> "mysqldump --opt --add-drop-table -u <rtuser> -p<rtpass> -h localhost
> <rtdb> > source-backup"
>
> And the restore command on destination machine:
>
> "mysql -u <rtuser> -p<rtpass> -h localhost < source-backup"
>
> Problem is after I do that, all things are (apparently) restored minus
> the outgoing email (autoreply and replies, so far)
>
> My original machine keeps sending outgoing emails and functioning normally.
Is there anything in the mail logs? In RT's ticket history, does
it say it sent the emails? Perhaps your new installation is sending
using the other domain, and so the emails are being denied somewhere? You
could try turning on more logging in RT in the RT_SiteConfig configuration
file.
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