[rt-users] Forward tickets as mails to 3rd party's

Andree Kupka andree.kupka at yahoo.com
Fri Apr 20 07:35:54 EDT 2007


we need sometimes to forward tickets as mails to 3rd party's who don't work with RT. Ok we can work with CC, but some of our colleagues and supplier did not react on mails when they are only in CC.

I found this threat but unfortunately this is only with CC mails http://www.gossamer-threads.com/lists/rt/users/49501?search_string=forward;#49501

Any idea how to do? 



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