[rt-users] RTGUI, a Graphical User Interface for Best Practical's Request Tracker

Jeff Stark JStark at sumtotalsystems.com
Fri Apr 20 15:15:58 EDT 2007

Using REST  Web Services:

I receive the following error:
	Can't use an undefined value as a HASH reference at /opt/rt3/share/html/REST/1.0/Forms/ticket/default line 178.


When I look at line 178 it is performing the following:
    push @data, [ Queue => $ticket->QueueObj->Name ] 

Any suggestions on what may be causing this?  I am passing a valid ticket id in.


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Jesse Vincent
Sent: Friday, April 20, 2007 2:22 PM
To: Torbjørn Moen
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RTGUI,a Graphical User Interface for Best Practical's Request Tracker

On Apr 20, 2007, at 2:16 PM, Torbjørn Moen wrote:

> An API would be the best way to do this, but given that we need to 
> produce a working application for the IT Service on 21st of May this 
> probably won't happen from us until after that time.

The existing REST webservices API should have what you need. What doesn't it have?


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