[rt-users] Changing requestor based on Subject line

Warren Macey warren.macey at gmail.com
Wed Apr 25 09:52:32 EDT 2007


All, I want to be able to check the subject line on ticket creation and
change the requestor if it matches a particular string.  Quite possibly this
could be done with a script condition or would have to be added directly
into some perl file?  Any ideas on how to do this?

Regards,
Warren Macey
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