[rt-users] reporting baesd on originator email

Noah admin2 at enabled.com
Wed Apr 25 17:06:40 EDT 2007

Hi there,

We have a common queue that people from different teams send requests.  We
want to know the amount of tickets and related time each team is responsible
for.  This information could easily be gathered from the originating email
address.  Is there an option in rt3 that allows for this type of reporting?



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