[rt-users] Default password

Roy El-Hames rfh at pipex.net
Wed Aug 1 13:09:42 EDT 2007


Have you any users in your Users table, if not then I would recommend 
re-installing RT, cause you need more than just the root user like the 
user Nobody and RT_System.

Rgds;
Roy

John Oliver wrote:
> On Tue, Jul 31, 2007 at 02:53:50PM -0700, Chaim Rieger wrote:
>   
>> John Oliver wrote:
>>     
>>> I shouldn't have to manually add a 'root' user.  Right?
>>>
>>>  
>>>       
>> after use rt3 do show tables
>> then
>> select * from Users
>>
>> is root in there ?
>>     
>
> No.
>
> But the tables are there...
>
> [root at rt3 ~]# mysql -h ntdbs01 -u rt_user -p
> Enter password:
> Welcome to the MySQL monitor.  Commands end with ; or \g.
> Your MySQL connection id is 18
> Server version: 5.0.22
>
> Type 'help;' or '\h' for help. Type '\c' to clear the buffer.
>
> mysql> use rt3;
> Reading table information for completion of table and column names
> You can turn off this feature to get a quicker startup with -A
>
> Database changed
> mysql> show tables;
> +-------------------------+
> | Tables_in_rt3           |
> +-------------------------+
> | ACL                     |
> | Attachments             |
> | Attributes              |
> | CachedGroupMembers      |
> | CustomFieldValues       |
> | CustomFields            |
> | GroupMembers            |
> | Groups                  |
> | Links                   |
> | ObjectCustomFieldValues |
> | ObjectCustomFields      |
> | Principals              |
> | Queues                  |
> | ScripActions            |
> | ScripConditions         |
> | Scrips                  |
> | Templates               |
> | Tickets                 |
> | Transactions            |
> | Users                   |
> | sessions                |
> +-------------------------+
> 21 rows in set (0.00 sec)
>
> Absolutely bizarre.
>
> OK, how do I add a root user correctly?
>
>   




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