[rt-users] Ticket Requestors returned as hash ref
Mathew Snyder
theillien at yahoo.com
Mon Aug 6 06:16:15 EDT 2007
Mike Friedman wrote:
> On Sun, 5 Aug 2007 at 15:10 (-0400), Mathew Snyder wrote:
>
>> I've been trying to figure out how to dereference the hash but I
>> haven't been successful.
>
> Mathew,
>
> Don't you want $ticket->RequestorAddresses, rather than
> $ticket->Requestors? The latter returns the ticket's requestors as an
> RT::Group object, whereas the former returns all the Requestor email
> addresses as a comma-delimited string.
>
> Mike
> ======================================================================
*ding ding ding ding*
We have a winner. :D Thanks. For some reason, that hadn't even occurred to me
despite looking directly at it on more than one occassion.
Mathew
>>> while (my $ticket = $tix->Next) {
>>> print $ticket->Requestors . "\n";
>>> if (exists($skipEmails{$ticket->Requestors}) or
>>> $ticket->Requestors == "") {
>>> next;
>>> }
>>> else {
>>> push @emails, $ticket->Requestors;
>>> }
>>> # $ticket->SetStatus("deleted");
>>> }
>
> _________________________________________________________________________
> Mike Friedman Information Services & Technology
> mikef at ack.Berkeley.EDU 2484 Shattuck Avenue
> 1-510-642-1410 University of California at Berkeley
> http://socrates.berkeley.edu/~mikef http://ist.berkeley.edu
> _________________________________________________________________________
>
More information about the rt-users
mailing list