AW: [rt-users] Custom Fields and Rights Question / maybe a bug

[Ham MI-ID, Torsten Brumm]

OK, now i'm sure, this is a but inside the CF ACL, taken from the RT Book:

AdminCustomField -> right to change the CF Name and Values.
SeeCustomField -> right to see the CF
ModifyCustomField -> right to see and set the CF's Values.

So, from my point of view, this is not working....

-- 
 Thanks in advance
 ....
    : Torsten Brumm
    :
    : Kuehne + Nagel
    : HAM - MI-ID
    :
    : Bauerbergweg 23-25
    : 22111 Hamburg
    :
    : +49 (40) 30333 3199
    : +49 (40) 30333 44 3199
    :
    : torsten.brumm at kuehne-nagel.com
    : www.kn-portal.com
    : icq: 78258840
    ....

 
Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann (Vors.), Uwe Bielang (Stellv.), Dr. Björn 
Johansson (Stellv.), Bruno Mang, Alfred Manke, Thorsten Meincke, Mark Reinhardt (Stellv.), Tim Scharwath, Jens 
Wollesen Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persönlich haftende 
Gesellschaft: Kühne & Nagel A.G., Sitz: Contern/LuxemburgGeschäftsführender Verwaltungsrat: Klaus-Michael 
Kühne 


-----Ursprüngliche Nachricht-----
Von: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] Im Auftrag von Ham MI-ID, Torsten Brumm
Gesendet: Mittwoch, 8. August 2007 15:07
An: rt-users at lists.bestpractical.com
Betreff: [rt-users] Custom Fields and Rights Question / maybe a bug
Wichtigkeit: Hoch

Hi RT Users, Developers,

i'm not 100% sure if this is a bug or if i'm again too dumb...

For a Custom Field, I can grant the following Group Rights:

SeeCustomField
ModifyCustomField
AdminCustomField

>From my point of understanding, SeeCustomFields allows a user to see the CF and it's content, but not to change it?

ModifyCustomFields grant him the right to change the Content of the CF and AdminCF grants him the right to change this CF, is this correct so far?

If the point above is correct, then if a user that only have the rights SeeCustomField should only be able to see this field and content, but should not be able to change the content?

OK, now my problem and why I'm thinking that's a bug...

If a user creates a ticket in a queue with a custom field assigned and he has only the right SeeCustomField at this CF, he should see the field but should not be able to enter something there?!? But he is...!...is this the correct way of handling the ACL or do I something wrong?

Its under RT 3.6.4 and I have double checked the rights, the global rights, group rights and user rights...

Any Ideas or hints or understand I the rights Setup for CF totally wrong???
-- 
 Thanks in advance
 ....
    : Torsten Brumm
    :
    : Kuehne + Nagel
    : HAM - MI-ID
    :
    : Bauerbergweg 23-25
    : 22111 Hamburg
    :
    : +49 (40) 30333 3199
    : +49 (40) 30333 44 3199
    :
    : torsten.brumm at kuehne-nagel.com
    : www.kn-portal.com
    : icq: 78258840
    ....

 
Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann (Vors.), Uwe Bielang (Stellv.), Dr. Björn Johansson (Stellv.), Bruno Mang, Alfred Manke, Thorsten Meincke, Mark Reinhardt (Stellv.), Tim Scharwath, Jens Wollesen Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persönlich haftende Gesellschaft: Kühne & Nagel A.G., Sitz: Contern/LuxemburgGeschäftsführender Verwaltungsrat: Klaus-Michael Kühne 
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales at bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com