[rt-users] Search old tickets from within scrip

Keith Edmunds kae at midnighthax.com
Wed Aug 8 16:32:48 EDT 2007

On Wed, 8 Aug 2007 03:26:21 +0400, ruz at bestpractical.com said:

> I can suggest you another way with two scrips:
> 1) Update Company field of requestors when an user update customer
> custom field

That's a smart idea, but how does one access the requestor's company field
(presumably "Organization") from within a scrip? Sorry, my Perl is not
very good so a quick pointer would be appreciated.


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