[rt-users] RTFM Article fail

Ignacio Vazquez Alvarez ignacio.vazquez at inteco.es
Mon Aug 13 07:09:03 EDT 2007


Hi everyone,
We have:
            -RT 3.7.13
            -RTFM 2.2 ORC6
            -RT-IR 2.3.3
            -Apache 1.3.34 / FastCgi

Hello, when we Reply to an Incident Report and we insert an RTFM article, if we try to make a new reply, we get this error:

error:   	comp called without component - must pass a path or component object at /usr/share/perl5/HTML/Mason/Request.pm line 1196.
context:  	
...  	
1192:  	#
1193:  	my $path;
1194:  	my $comp = shift;
1195:  	if (!ref($comp)) {
1196:  	die "comp called without component - must pass a path or component object"
1197:  	unless defined($comp);
1198:  	$path = $comp;
1199:  	my $error;
1200:  	$comp = $self->fetch_comp($path, undef, \$error)
...  	
code stack:  	/usr/share/perl5/HTML/Mason/Request.pm:1196
/opt/rt3/share/html/Elements/MessageBox:49
/opt/rt3/share/html/RTIR/Elements/UpdateData:52
/opt/rt3/share/html/RTIR/Update.html:97
/opt/rt3/share/html/autohandler:298

Has anyone seen this before?
 

Thanks in advance,



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