[rt-users] Unowned tickets on "at a glance" page not updating

Liam R. MacInnes LMacInnes at stargate.ca
Mon Aug 20 14:03:36 EDT 2007


We're having an issue in which the "X newest unowned tickets" section on the at a glance page does not update. But if you click on the heading it shows them all and it's doing this for all users except the root user. Anyone have a fix for this? Anyone ever even seen this problem before?


--
Liam MacInnes                       Network Support Specialist
support at stargate.ca               Stargate Connections, Inc.
http://www.stargate.ca             Ph. +1 (604) 606-8987





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