[rt-users] New Queue Issue

[Drew Barnes]

I suspect it's the space in the queue name.  Try Support-Internal as the
queue name perhaps?


sebsua at gmail.com wrote:
> Hi List,
>
> Trying to create a new Queue by the name of "Support Internal",
> additional to our main "Support" one.
>
> Our Fetchmailrc looks like:
> ----------
> poll 192.168.100.1 with proto POP3:
> user support there with password **** mda "/usr/bin/perl
> /opt/rt3/bin/rt-mailgate --url http://192.168.100.2/ --queue Support
> --action correspond"
>
> user support-internal there with password ***** mda "/usr/bin/perl
> /opt/rt3/bin/rt-mailgate --url http://192.168.100.2/ --queue Support
> Internal --action correspond"
> ----------
>
>
> Issue: When sending emails to support-internal at company.com they are
> created on the "Support" queue instead of "Support Internal"
>
> i tryed adding a "Test" queue and Tickets are created as per Queues
> just fine, but not with this one.
>
> Ideas?
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-- 
Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati