[rt-users] 3.6.4: Slow (or hanged up) when replying with a large text

[Jesse Vincent]

On Aug 29, 2007, at 12:09 PM, Thierry Thelliez wrote:

> Our RT installation works fine (upgraded from 3.6.3 to 3.6.4 and using
> MySQL). But we just found that if a reply text to a ticket is too long
> (more than 60 lines), RT does not seems to be able to refresh the
> page. The reply is submitted with the Self Service interface. The web
> browser just hang forever (or I am not patient enough to wait for more
> than 10 minutes...).
>
> If we stop the Web browser and restart it, then we can see that the
> (long) reply was successfully accepted.
>
> Is there any timeouts to look for? Or other issues?

Tell us about your Sendmail and Mail configuration variables in  
RT_Config and RT_SiteConfig?

>
> Thanks,
> Thierry Thelliez
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