[rt-users] Problem in canned reply

[Nuno Fernandes]

Hi,

I'v installed RTFM and activated canned reply in 

/servicos/rt3/local/html/Callbacks/etux/
/servicos/rt3/local/html/Callbacks/etux/Elements
/servicos/rt3/local/html/Callbacks/etux/Elements/MessageBox
/servicos/rt3/local/html/Callbacks/etux/Elements/MessageBox/Default
/servicos/rt3/local/html/Callbacks/etux/Ticket
/servicos/rt3/local/html/Callbacks/etux/Ticket/Update.html
/servicos/rt3/local/html/Callbacks/etux/Ticket/Update.html/BeforeMessageBox

The combobox of canned reply apear when i try to reply to an email. But when i 
pick an option a click "GO" to add the reply to the main box it doesn't work. 
The main textarea remains blank.

In the logs i have:

[Tue Dec  4 09:53:42 2007] [error]: error:    unexpected end of header

error:    couldn't parse head; error near:
teste template (/servicos/rt3/lib/RT/Template_Overlay.pm:338)


Any info?

Thanks
Nuno Fernandes
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