[rt-users] struggling a bit with RT

Jesse Vincent jesse at bestpractical.com
Tue Dec 4 17:34:02 EST 2007


Roy,


>    Issue #1
>        trying to create CF's  with a date popup calendar.
>        Any docs/examples/hints ????

Unfortunately, RT doesn't currently support 'Date' custom fields. We'd
love a patch to add it. It's on the "eventually" list.


>    Issue #2
>     I think I need  a scrip that would determine the group members of a requestor and make them cc on a ticket so all group members would then be able to see the ticket.. 

Makes sense, though I don't have one handy.

>    Also one other point... I can't seem to use the "unlimited" in a search report, 100 works ( bug or me ? )
>   I am using 3.6.3..

I believe that if you come up to 3.6.5, that should go away.

Best,

Jesse



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