[rt-users] Recurring signin with 3.6.4

[Kenneth Crocker]

Craig,

	My situation is the same as yours. We've been storing our session data 
on file for a couple years now, since 3.4.4. IS there anyone out there 
using ORACLE that has this problem?


Kenn
LBNL

On 12/5/2007 6:20 AM, Patterson, Craig wrote:
> I can't speak for Kenn, he never mentions that he stores his session
> data on his servers hard drive.  
> 
> As for me, there's no specific reason we store it on the drive rather
> than in the database.  When my predecessor installed 3.4.2 a couple of
> years ago, he set it up that way.  When I upgraded a few months ago to
> 3.6.4, I left it as it was.
> 
> That said, to me, it seems overkill to save session data in the db.  In
> my two years as RT admin, I've never had to go back and look up old
> session data.
> 
> Perhaps someone else can answer whether or not there is an advantage to
> one way or another.  
> 
> Craig
> 
> -----Original Message-----
> From: Kenneth Marshall [mailto:ktm at rice.edu] 
> Sent: Wednesday, December 05, 2007 8:50 AM
> To: Patterson, Craig
> Cc: Kenneth Crocker; rt Users
> Subject: Re: [rt-users] Recurring signin with 3.6.4
> 
> Craig and Kenn,
> 
> I am curious. What are your reasons for storing the session information
> in a file and not in the database?
> 
> Cheers,
> Ken Marshall
> 
> On Wed, Dec 05, 2007 at 07:44:33AM -0500, Patterson, Craig wrote:
>> Ken,
>>
>> We are on 3.6.4 are occasionally have the same problem.  We write our
>> session data to disk rather than the hard drive.  It seems that when
> the
>> repeated sign on problem occurs, the session data didn't get properly
>> written.  It's a bit annoying, but usually after your second sign on
> it
>> goes away.  Sometimes it takes several tries.  
>>
>> At this point, I'm not quite sure if there is a solution or what could
>> be causing it.  Write contention in the sessions folder perhaps?
>>
>> I know this doesn't solve your problem, but maybe it's a little
>> reassuring that you're not the only one.
>>
>> Craig Patterson
>> NGIT/City of Grand Rapids
>>
>> -----Original Message-----
>> From: rt-users-bounces at lists.bestpractical.com
>> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kenneth
>> Crocker
>> Sent: Tuesday, December 04, 2007 7:02 PM
>> To: rt Users
>> Subject: [rt-users] Recurring signin with 3.6.4
>>
>> To all,
>>
>>
>> 	I read about this bug in 3.6.0 and I waited until 3.6.4 before 
>> downloading the newest version (3.6.4). Either I missed a module or a 
>> patch or something because RT keeps making sign-in a second time the 
>> moment I select something from the menu after my initial sign-in. I
> went
>> looking for this error and I'm afraid that the patch is so far removed
> 
>> from today that I just can't seem to find it. Has anyone else had 
>> difficulty with a recurring sign-in on RT 3.6.4? Anyone have an idea
> as 
>> to what I may have NOT downloaded? OR a task I missed? Thanks.
>>
>> Kenn
>> LBNL
>>
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