[rt-users] Set ticket priority in self service portal?

[Chris Peterson]

Hi,

 

I'm getting our shiny new rt3.6.5 install on fedora 8 ready to enter
production for our internal ticket taking, but I have one last
configuration issue before I'm truly happy with the configuration. 

I need to let end users set the priority of their tickets in the rt self
service portal.

Is this a feature in RT that I've overlooked?

If not, any tips on how to hack it in?

 

Thanks,

Chris Peterson

Barracuda Networks

 


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