[rt-users] Sending attachment via comment not coming back

[Asrai khn]

On Dec 7, 2007 3:54 PM, Roy El-Hames <rfh at pipex.net> wrote:

> In theory yes , you should get an email , providing you have scrip to
> notify AdminCC on comment.
>

Okay i am back after proper testing RT do not sent emails to requestor and
AdminCC if mail size is > 9mb however rt do record it and one can view it
from web interface.

I tested with 3, 5 mb it  works fine but when i tried to attached 9.1mb of
file it fails to deliever an email to requestor and AdminCC

in maillogs i am getting this


E46A3406B  12966112 Fri Dec  7 13:49:06  myid at mycompany.com
(temporary failure. Command output: An Error Occurred =================  500
Server closed connection without sending any data back)
                                         queue-sh at mycompany.com


I even increased the value in Site config
old
#Set($MaxAttachmentSize , 10000000);

new
Set($MaxAttachmentSize , 13000000);

Any idea how to make rt to deliever emails have attachments
size upto 10mb?

Askar.
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