[rt-users] Alter custom field (rt-3.4)
William McKee
william at knowmad.com
Wed Dec 12 10:01:09 EST 2007
On Tue, Dec 11, 2007 at 04:13:52PM -0800, Kenneth Crocker wrote:
> What kind of bulk update do you want to do? If you want to update
> the value for a specific custom field in each ticket instance, I have a
> procedure that will do that and it uses normal RT functionality.
Hi Kenn,
Thanks for your response. I just sent a response to Todd which explains
what I'm trying to accomplish. I do want to update the value of a
specific field. Please send me your procedure.
Thanks,
William
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