[rt-users] Alter custom field (rt-3.4)
Stephen Turner
sturner at MIT.EDU
Wed Dec 12 10:29:14 EST 2007
At Wednesday 12/12/2007 09:26 AM, you wrote:
>Not sure if this is what you mean. You can add a new CF value, then
>run a query for the old value, and then in the bulk update page
>remove the old value and add the new one.
>
>On 12/11/07, William McKee
><<mailto:william at knowmad.com>william at knowmad.com> wrote:
>According to the wiki[1], there is no way to use the rt tool to make
>mass updates to a custom field value. Has anyone written a script that
>can handle this task?
>
>Thanks,
>William
I think William is on 3.4, so there's no bulk CF update in the web
interface. The only solution (short of a 3.6 upgrade) would be a
custom perl script - I don't think the 3.4 CLI can do this.
Steve
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