[rt-users] Having problems with a default install of 3.6.5

[Drew Barnes]

Not sure about your other issues, but if you touch rt.log in
/opt/rt3/var/log, the error with logging will go away.

Mike Gracy wrote:
> I configured and installed it, I can login with the default root account.
> I click on Configuration and get sent back to the Home - RT at a
> glance page.
> I'm unable to get to the config page.  I've been scouring the httpd
> error and system messages log and not finding anything that helps.
> I tried turning on the log file in SiteConfig, but that errored out,
> stating that it couldn't open/create rt.log.  I should think the
> default permissions to /opt/rt3/var/log would have allowed for this
> automatically.   I'm at a bit of a loss here.
> I'm needing to solve this because I need to migrate a 3.0.12 database
> from another machine to this one.  I've already done the db import and
> upgrades without error, but it does me no good if I can't get in the
> Configuration page.
> Help?
>