[rt-users] Trouble after upgrade

[Joshua Speer]

OK so here is the latest, I have put the source on the
server, and ran make depends, and all dependancies
have been satisfied. Also, I have removed and
conflicting older packages. This appears to be
something with the new implementation of reminders,
and mason not being configured for it properly? Is
their any location that needs to have reminders
specified for mason?

Thanks,

Josh

--- Drew Barnes <barnesaw at ucrwcu.rwc.uc.edu> wrote:

> Not exactly the same error but similar.  Perhaps
> this can either help or
> get you started poking through things.
>
http://www.gossamer-threads.com/lists/rt/users/64920#64920
> 
> 
> Joshua Speer wrote:
> > Here is the raw error when I try to create a new
> > ticket:
> >
> > RT::CustomField::MatchPattern Unimplemented in
> > HTML::Mason::Commands.
> >
>
(/usr/share/request-tracker3.6/html/Elements/ValidateCustomFields
> > line 65) 
> >
> >
> > Trace begun at
> > /usr/share/perl5/HTML/Mason/Exceptions.pm line 129
> >
>
HTML::Mason::Exceptions::rethrow_exception('RT::CustomField::MatchPattern
> > Unimplemented in HTML::Mason::Commands.
> >
>
(/usr/share/request-tracker3.6/html/Elements/ValidateCustomFields
> > line 65) ^J') called at
> > /usr/share/perl5/DBIx/SearchBuilder/Record.pm line
> 495
> >
>
DBIx::SearchBuilder::Record::AUTOLOAD('RT::CustomField=HASH(0x8324654)',
> > undef) called at
> >
>
/usr/share/request-tracker3.6/html/Elements/ValidateCustomFields
> > line 65
> > HTML::Mason::Commands::__ANON__('CustomFields',
> > 'RT::CustomFields=HASH(0x9af2760)', 'ARGSRef',
> > 'HASH(0x960f230)') called at
> > /usr/share/perl5/HTML/Mason/Component.pm line 135
> >
>
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x83240c0)',
> > 'CustomFields',
> 'RT::CustomFields=HASH(0x9af2760)',
> > 'ARGSRef', 'HASH(0x960f230)') called at
> > /usr/share/perl5/HTML/Mason/Request.pm line 1251
> > eval {...} at
> /usr/share/perl5/HTML/Mason/Request.pm
> > line 1246
> > HTML::Mason::Request::comp(undef, undef,
> > 'CustomFields',
> 'RT::CustomFields=HASH(0x9af2760)',
> > 'ARGSRef', 'HASH(0x960f230)') called at
> >
>
/usr/share/request-tracker3.6/html/Ticket/Create.html
> > line 247
> > HTML::Mason::Commands::__ANON__('Queue', 4,
> 'Queue',
> > 4) called at
> /usr/share/perl5/HTML/Mason/Component.pm
> > line 135
> >
>
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x97fa2f0)',
> > 'Queue', 4, 'Queue', 4) called at
> > /usr/share/perl5/HTML/Mason/Request.pm line 1256
> > eval {...} at
> /usr/share/perl5/HTML/Mason/Request.pm
> > line 1246
> > HTML::Mason::Request::comp(undef, undef, undef,
> > 'Queue', 4, 'Queue', 4) called at
> > /usr/share/perl5/HTML/Mason/Request.pm line 915
> >
>
HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x859eec8)',
> > 'Queue', 4) called at
> > /usr/share/request-tracker3.6/html/autohandler
> line
> > 279
> > HTML::Mason::Commands::__ANON__('Queue', 4) called
> at
> > /usr/share/perl5/HTML/Mason/Component.pm line 135
> >
>
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x87f0858)',
> > 'Queue', 4) called at
> > /usr/share/perl5/HTML/Mason/Request.pm line 1251
> > eval {...} at
> /usr/share/perl5/HTML/Mason/Request.pm
> > line 1246
> > HTML::Mason::Request::comp(undef, undef, undef,
> > 'Queue', 4) called at
> > /usr/share/perl5/HTML/Mason/Request.pm line 460
> > eval {...} at
> /usr/share/perl5/HTML/Mason/Request.pm
> > line 460
> > eval {...} at
> /usr/share/perl5/HTML/Mason/Request.pm
> > line 412
> >
>
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x859eec8)')
> > called at
> /usr/share/perl5/HTML/Mason/ApacheHandler.pm
> > line 165
> >
>
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x859eec8)')
> > called at
> /usr/share/perl5/HTML/Mason/ApacheHandler.pm
> > line 832
> >
>
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x924cc4c)',
> > 'Apache=SCALAR(0x8c24b30)') called at
> > /usr/share/request-tracker3.4/libexec/webmux.pl
> line
> > 124
> > eval {...} at
> > /usr/share/request-tracker3.4/libexec/webmux.pl
> line
> > 124
> > RT::Mason::handler('Apache=SCALAR(0x8c24b30)')
> called
> > at /dev/null line 0
> > eval {...} at /dev/null line 0
> >
> >
> >
> > --- Drew Barnes <barnesaw at ucrwcu.rwc.uc.edu>
> wrote:
> >
> >   
> >> Ok.  It looks like something didn't upgrade
> >> properly.  Can't help you on
> >> the Debian upgrade since I always go from source
> and
> >> haven't touched
> >> Debian in years.
> >>
> >> It may help to search the lists in a slightly
> more
> >> friendly fashion,
> >> such as http://www.gossamer-threads.com/lists/rt/
> >>
> >>
> >> Joshua Speer wrote:
> >>     
> >>> I ran the commands from the README output is
> >>>       
> >> below:
> >>     
> >>> /opt/rt3/sbin/rt-setup-database --action schema
> \
> >>>            --datadir etc/upgrade/<version>
> >>>        /opt/rt3/sbin/rt-setup-database --action
> >>>       
> >> acl \
> >>     
> >>>            --datadir etc/upgrade/<version>
> >>>        /opt/rt3/sbin/rt-setup-database --action
> >>>       
> >> insert
> >>     
> >>> \
> >>>             --datadir etc/upgrade/<version>
> >>>
> >>>      Clear mason cache dir:
> >>>
> >>>        rm -fr /opt/rt3/var/mason_data/obj
> >>>
> >>>
> >>>
> >>>
> >>> /usr/sbin/rt-setup-database-3.6 --action schema
> >>> --datadir /etc/request-tracker3.6/upgrade/3.5.1 
> >>>
> >>> Creating database schema.
> >>> Couldn't find schema file for mysql
> >>>
> >>> ---------------------------------
> >>>
> >>>  /usr/sbin/rt-setup-database-3.6 --action acl
> >>> --datadir /etc/request-tracker3.6/upgrade/3.5.1 
> >>> Couldn't find ACLS for mysql in
> >>> /etc/request-tracker3.6/upgrade/3.5.1
> >>>
> >>> -----------------------------
> >>>
> >>> rt:/usr/share/request-tracker3.6#
> >>> /usr/sbin/rt-setup-database-3.6 --action insert
> >>> --datadir /etc/request-tracker3.6/upgrade/3.5.1
> >>> Creating predefined searches...1.2.3.done.
> >>> Done setting up database content.
> >>>
> >>>
> >>>
> >>> rm -rf
> >>>       
> >> /var/cache/request-tracker3.6/mason_data/obj
> >>     
> >>> apachectl restart
> >>>
> >>>
> >>> Thanks,
> >>>
> >>> Josh
> >>>
> >>>
> >>>
> 
=== message truncated ===



      ____________________________________________________________________________________
Never miss a thing.  Make Yahoo your home page. 
http://www.yahoo.com/r/hs