[rt-users] Rt-remind error

[Candelario, Bill]

Thanks, Huw.

The only line, besides the comments, that precedes this line is:

use lib qw (C:\Program Files\OurInternet\Request
Tracker\rt\lib\RT\Interface) 

I ran 'perl -c rtremind.pm' and came up with the same error message.

Could it be that I have to define what this code is asking for?  I.e.
where it says YOU at YOURDOMAIN, I have to put my email address there.

Thanks,
Bill

-----Original Message-----
From: Huw Selley [mailto:huws at s2s.ltd.uk] 
Sent: Wednesday, December 19, 2007 12:24 PM
To: Candelario, Bill
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Rt-remind error

Hi Bill,

That line is syntactically correct perl (with perl 5.8.8):

huws at cli-237 ~ $ cat test.pl
my(%map) = (
    'Nobody' => 'YOU at YOURDOMAIN',
    'root' => 'YOU at YOURDOMAIN',
    'queue1,Nobody' => 'ANOTHER at YOURDOMAIN', );
huws at cli-237 ~ $
huws at cli-237 ~ $ perl -c test.pl
test.pl syntax OK

I would have a look at the lines preceding that and check them for
errors. Failing that run 'perl -c rtremind.pm' and see what the perl
compiler thinks is wrong.

Regards
Huw

On 19 Dec 2007, at Wednesday, 19 December 2007, 425PM, Candelario, Bill
wrote:

> Hi,
>
> I'm trying to run rt-remind in my ticketing system and get the 
> following error.
>
>> perl ./rtremind.pm
>
> Error
> syntax error at ./rtremind.pm line 42, near "my"
> Execution of ./rtremind.pm aborted due to compilation errors.
>
> This part of the rt-remind script is where it's having trouble:
>
> my(%map) = (
>    'Nobody' => 'YOU at YOURDOMAIN',
>    'root' => 'YOU at YOURDOMAIN',
>    'queue1,Nobody' => 'ANOTHER at YOURDOMAIN', );
>
> Any help would be greatly appreciated.
>
> Thanks,
> Bill
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