[rt-users] moved mysql to diff host, now getting errors.

steve rieger chaim.rieger at gmail.com
Thu Dec 20 00:44:18 EST 2007


moved the db to a different host, now i get this, however i can log into rt,
and see tickets, and resolve them, just cant create.


[Thu Dec 20 05:34:40 2007] [err]: Couldn't load  from the users database.
(/usr/local/rt34/lib/RT/CurrentUser.pm:147)
[Thu Dec 20 05:34:40 2007] [err]: Couldn't load  from the users database.
(/usr/local/rt34/lib/RT/CurrentUser.pm:147)
[Thu Dec 20 05:34:40 2007] [err]: Couldn't load  from the users database.
(/usr/local/rt34/lib/RT/CurrentUser.pm:147)
[Thu Dec 20 05:34:40 2007] [crit]: Couldn't create a ticket: Internal Error:
Couldn't execute the query 'INSERT INTO Tickets (Subject, Status, Queue,
Creator, Owner, LastUpdatedBy, Started, Type, Starts, Resolved, Created,
Priority, Due, LastUpdated) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?,
?)'Column 'Owner' cannot be null
(/usr/local/rt34/lib/RT/Ticket_Overlay.pm:602)
[Thu Dec 20 05:34:41 2007] [crit]: Ticket could not be created due to an
internal error (/usr/local/rt34/lib/RT/Interface/Email.pm:243)
[Thu Dec 20 05:34:41 2007] [error]: Could not record email: Ticket creation
failed: Ticket could not be created due to an internal error
(/usr/local/rt34/share/html/REST/1.0/NoAuth/mail-gateway:75)
[Thu Dec 20 05:34:49 2007] [err]: Couldn't load  from the users database.
(/usr/local/rt34/lib/RT/CurrentUser.pm:147)
[Thu Dec 20 05:34:49 2007] [err]: Couldn't load  from the users database.
(/usr/local/rt34/lib/RT/CurrentUser.pm:147)
[Thu Dec 20 05:34:49 2007] [err]: Couldn't load  from the users database.
(/usr/local/rt34/lib/RT/CurrentUser.pm:147)
[Thu Dec 20 05:34:49 2007] [crit]: Couldn't create a ticket: Internal Error:
Couldn't execute the query 'INSERT INTO Tickets (Subject, Status, Queue,
Creator, Owner, LastUpdatedBy, Started, Type, Starts, Resolved, Created,
Priority, Due, LastUpdated) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?,
?)'Column 'Owner' cannot be null
(/usr/local/rt34/lib/RT/Ticket_Overlay.pm:602)
[Thu Dec 20 05:34:49 2007] [crit]: Ticket could not be created due to an
internal error (/usr/local/rt34/lib/RT/Interface/Email.pm:243)
[Thu Dec 20 05:34:49 2007] [error]: Could not record email: Ticket creation
failed: Ticket could not be created due to an internal error
(/usr/local/rt34/share/html/REST/1.0/NoAuth/mail-gateway:75)
[Thu Dec 20 05:37:00 2007] [err]: Couldn't load  from the users database.
(/usr/local/rt34/lib/RT/CurrentUser.pm:147)
[Thu Dec 20 05:37:00 2007] [err]: Couldn't load  from the users database.
(/usr/local/rt34/lib/RT/CurrentUser.pm:147)
[Thu Dec 20 05:37:00 2007] [crit]: Couldn't create a ticket: Internal Error:
Couldn't execute the query 'INSERT INTO Tickets (Subject, Status, Queue,
Creator, Owner, LastUpdatedBy, Started, Type, Starts, Resolved, Created,
Priority, Due, LastUpdated) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?,
?)'Column 'Owner' cannot be null
(/usr/local/rt34/lib/RT/Ticket_Overlay.pm:602)
[Thu Dec 20 05:37:00 2007] [error]: WebRT: Ticket could not be created due
to an internal error () (/usr/local/rt34/share/html/Elements/Error:78)
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