[rt-users] RT 3.6 requires two or three logins with firefox and IE

Jesse Vincent jesse at bestpractical.com
Wed Dec 26 15:53:31 EST 2007




On Fri, Dec 14, 2007 at 02:47:08PM -0800, Kenneth Crocker wrote:
> Jesse,
> 
> 
> 	It seems to me that there are some few RT users that have gone to 
> 	the file-session method due to some problems with the session table in the 
> DB, especially in ORACLE. Are there now some fixes we can download that 
> will allow us to drop the file-session methodology and go back to using 
> the ORACLE DB? If not, has anyone at BestPractical seen some consistent 
> set of circumstances (and appropriate fixes) that would lead us to a 
> resolution to the file-session problems we're all having with FireFox 
> and IE? I sure hope so. I've been ready to put 3.6.4 into production for 
> well over a month and still can't get this bug fixed in order to do so. 
> Some help, please. Thanks.

Sorry, nope. The long term fix is to replace Apache::Session with
something we have more control over. You can also likely limit the
damage it does by making sure your CSS, js and Image requeusts go
directly through apache with "Alias" lines, rather than through RT.

-jesse



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