[rt-users] Custom fields are not being displayed (fwd)

Alison Downie alisond at inf.ed.ac.uk
Fri Feb 2 05:29:43 EST 2007


Sorry - meant to send this to the rt-user list as well!

---------- Forwarded message ----------
Date: Thu, 1 Feb 2007 18:03:55 +0000 (GMT)
From: Alison Downie <alisond at inf.ed.ac.uk>
To: Tomasz Wlodek <tomw at bnl.gov>
Subject: Re: [rt-users] Custom fields are not being displayed


Yup! (and ModifyCustomField!). I took a copy of the database from 3.0.8 and ran 
the update steps ( /etc/upgrade<version> ) as described in step 7 in the README 
file forgot to mention that as well!

Thanks,

Alison


On Thu, 1 Feb 2007, Tomasz Wlodek wrote:

> On Thu, 1 Feb 2007, Alison Downie wrote:
> 
>> 
>> I am trying to upgrade from 3.0.8 to 3.6.1 and it all looked OK apart from 
>> not being able to see any Custom Fields when I display a ticket. Despite 
>> giving myself the appropriate rights (AdminCustomField etc) I cannot perform
> 
> Just to be sure: did you give yourself the right to SeeCustomField?
> 
> 
> Tom




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