[rt-users] Re: The RT server which handled your email did not behave as expected

Nadeem Shahbaz thrall.mail.list at gmail.com
Fri Feb 2 08:04:49 EST 2007


can please some one advise on this problem ? thanks !!

On 1/24/07, Nadeem Shahbaz <thrall.mail.list at gmail.com> wrote:
> Hi,
>
> I am facing problem in getting RT to work properly. I tried with RT
> 3.6.3 and 3.4.5. Whenever I tried to update/create a ticket by sending
> email, I see those mails deffer in mail queue with reason:
>
> The RT server which handled your email did not behave as expected. It
> said:  Can't use an undefined value as an ARRAY reference at
> <prefix>/lib/RT/EmailParser.pm line 624
>
> RT web and db are running at separate host and RT web is a xen VM
> running fc6. Kindly help to sort this problem.
>
> Thanks,
>



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