[rt-users] delete tickets matching a string with RTx-Shredder?

Ruslan Zakirov ruslan.zakirov at gmail.com
Fri Feb 2 18:54:18 EST 2007


Mark them as deleted with bulk update tool and then wipeout with shredder.

On 2/2/07, tnguyen at sherweb.com <tnguyen at sherweb.com> wrote:
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> Hi all,
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> Lately I ran into deep troubles with a loop creating dozens of tickets.
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> Now I'm trying to delete tickets whose subject matches a certain string.
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> I installed Shredder but haven't found a way to delete by subject match.
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> What do you think I should do?
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> Truly yours,
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> Thibaut
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-- 
Best regards, Ruslan.



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