[rt-users] custom field search

Torsten Brumm torsten.brumm at googlemail.com
Fri Feb 9 01:16:37 EST 2007


Hi Roy,

so far i can remember, there was a problem some sub releases ago with CF's
searches and jesse also send a patch or fix to the list. I'm not sure for
which version but i think it was 3.6.1. Have you tryed to upgrade to 3.6.3?
Here it is working.

Torsten

2007/2/8, Roy El-Hames <rfh at pipex.net>:
>
> Hi there;
> RT 3.6.1 , apache2 mod_perl2 and mysql 5
>
> I have asked this question before , but did not get a valid response ,
> I have a problem searching custom fields values, I can display them in
> the search results , but I can't search for them eg a search
> 'CF.{Customer_Ref}' LIKE '1234' AND Queue = 'Testing' display 0 results
> where I know there is atleast 1 ..
> I can see and edit cf's so its not permission issue ...
>
> I have removed all customisation (apart of RT_SiteConfig) so its nothing
> I did ..
> the problem apply to all types of custom fields.
>
> Any help will be appreciated.
>
> Thanks;
> Roy
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-- 
MFG

Torsten Brumm

http://www.torsten-brumm.de
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