[rt-users] RT CLI and LineBreaks - again...

Jim Brandt cbrandt at buffalo.edu
Mon Feb 12 13:03:01 EST 2007


Does this help?

http://lists.bestpractical.com/pipermail/rt-devel/2006-September/008882.html

It's a one-line change.

It was posted on the dev list and not the users list, so you might not 
have found it in your search.

Jim


Torsten Brumm wrote:
> Hi RT Users,
> 
> searched around the list and couldn't find any solution yet.
> 
> The Problem. Creating Tickets via RT Command Line Tool (rt)
> 
> Creating a Ticket with: ./rt create -t ticket
> 
> opens the editor like:
> 
> # Required: id, Queue
> 
> id: ticket/new
> Queue:
> Requestor: rt
> Subject:
> Cc:
> AdminCc:
> Owner:
> Status: new
> Priority:
> InitialPriority:
> FinalPriority:
> TimeEstimated: 0
> Starts: 2007-02-07 10:25:18
> Due: 2007-02-07 10:25:18
> Text:
> 
> Now i try to set the following:
> 
> # Please resubmit with errors corrected.
> 
> --
> 
> # Syntax error.
> 
> id: ticket/new
> Queue: IBTest
> Requestor: rt
> Subject: Das ist der Betreff
> Cc:
> AdminCc:
> Owner:
> Status: new
> Priority:
> InitialPriority:
> FinalPriority:
> TimeEstimated:
> Starts: 2007-02-07 10:25:18
> Due: 2007-02-07 10:25:18
> Text: Hier soll der Text stehen
>  >> Das ist zeiele 2
> and this line 3
> 
> So it looks like the Text: Part is not allowing multi line Text.
> 
> Any ideas or hints???
> 
> Thanks
> 
> Torsten
> 
> -- 
> MFG
> 
> Torsten Brumm
> 
> http://www.torsten-brumm.de
> 
> 
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-- 
Jim Brandt
Administrative Computing Services
University at Buffalo





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