[rt-users] On Create Status != new
Roy El-Hames
rfh at pipex.net
Thu Feb 15 08:50:52 EST 2007
Torsten;
Why don't you create a queue->scrip
on Create
$self->TicketObj->SetStatus ('stalled')
?? You got me wondering why this is not possible?
Roy
Torsten Brumm wrote:
> Hi,
>
> i'm looking for a way to set on a specific queue the status for a new
> created ticket to stalled and not to new, is this possible?
>
> Thanks
>
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