[rt-users] Email problems - Association with Queue

[Jan Korbel]

You can create an email alias on mail server with destination address 
helpdesk at rt.mydomain.com or whatever you can.

J.

Carlos Silva wrote:
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> Hi, I’ve followed the Wiki RHEL installguide,
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> http://wiki.bestpractical.com/index.cgi?RHEL4InstallGuide
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> But… there is one thing I want to do and don’t understand how!
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> I have a server that’s rt.mydomain.com, and other that is 
> mail.mydomain.com, that is the mail server of my domain.
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> I want that mail that is sent to helpdesk at mydomain.com 
> <mailto:helpdesk at mydomain.com> in server mail.mydomain.com to be linked 
> to the Helpdesk queue in rt.mydomain.com.
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> How do I configure this? It seems very simple, but yet, I don’t know how 
> to do it in RT ...
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> Best Regards,
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> Carlos Bruno
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