[rt-users] Generic "Tickets where I participate" query
Ole Craig
ocraig at stillsecure.com
Fri Feb 23 19:58:16 EST 2007
On Fri, 2007-02-23 at 09:00 +0100, Torben Nehmer wrote:
>
> Hello together,
>
> I have another newbie question, where I can't find anything in the
> Wiki: For some of our users I want to have a query which shows "all
> tickets, where they are participating" either as requestor or CC or
> AdminCC. Much like the Tickets-I-Own list available by default.
>
> For a single user I have manually put together the corresponding
> query, but obviously this isn't really maintainable. Is there a simple
> way of having the currently logged in user available in such a query
> which I can then save as global saved search?
>
Torben -
Absolutely. Load your query and then click the "advanced" link,
and in the top pane replace your username with
__CurrentUser__
..then go back to the "edit search" link and save your new search as a
global or group search.
--
/Ole Craig
Security Engineer
Team lead, customer support
ocraig at stillsecure.com
303-381-3824 direct
303-381-3802 support
303-381-3880 fax
www.stillsecure.com
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