[rt-users] RT 3.6.3 - WebURL not Expanding for Ticket Display

Matthew Keller kellermg at potsdam.edu
Tue Jan 2 08:59:10 EST 2007


On Mon, 2007-01-01 at 19:12 -0600, David Gohara wrote:
>  This was a 3.6.1 install upgraded to 3.6.3. 

Exactly the same as my environment.

> Applying the fix
> described in the post doesn't however solve the problem. Even more
> strange, and something I just noticed, is that the ticket number next
> to the subject has the correct URL as well. It's just the subject that
> isn't getting the correct URL. So every instance is getting expanded
> properly except the subject.

Yes, exactly the same as my environment.

I'm 99% certain that the fix described was not properly applied. Could
you send lines 103-106 of the patched file? Thanks.




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