[rt-users] Resolved : Cannot Modify Custom Fields which apply to transactions for all queues

David Lane david.lane at on-it.biz
Tue Jan 2 10:09:24 EST 2007


I can confirm that upgrading to 3.6.2 has fixed this so its a problem with
the deb version or 3.4.1


David

On 18/10/06, Kenneth Crocker <KFCrocker at lbl.gov> wrote:
>
> David,
>
>
>       What groups have permission to update the Custom Field? That set
> of privileges is separate than Queue/ticket privileges.
>
>
> Kenn
> LBNL
>
> David Lane wrote:
> > I am running the .deb version of RT 3.2 and cannot query custom
> > transaction fields
> > Is there a fix for this that anyone can suggest - i've checked the
> > permissions and all seems to be fine so it may be a bug :/
> >
> > When i go into " Modify Custom Fields which apply to transactions for
> > all queues" the custom field is not listed.
> > When I go to create query my custom transaction field is not listed
> >
> > Can you cc me into any reply cheers
> >
> > Regards
> >
> > David Lane
> >
> >
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