[rt-users] RT Training: Reminder and SPECIAL DISCOUNTED PRICE FOR San Francisco, 22 January 2006

Jesse Vincent jesse at bestpractical.com
Wed Jan 3 12:49:03 EST 2007


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RT spring training is fast approaching. In just under 3 weeks, we'll  
be offering our intensive day-long session in San Francisco.

For the first time ever, we're offering a 30% last minute discount  
for the San Francisco training ONLY.
If you haven't yet registered for training, please register as soon  
as possible, as space is limited.

**** To take advantage of this special $695 price, please mention the  
"rt-users discount" when registering ****

See you in San Francisco!

Best,

Jesse




The standard write-up about training:

As the creators of RT, Best Practical are the acknowledged leader in  
RT training. We provide unparalleled instruction in how to get the  
most out of RT!
Upcoming Sessions

Best Practical offers intensive one-day developer and administrator  
training sessions taught by the developers who built RT.

Our current 2007 schedule:

     * San Francisco, CA on Monday, January 22, 2007
     * Boston, MA on Monday, February 12, 2007
     * Amsterdam, The Netherlands on Monday, March 5, 2007

Training sessions cover:

     * RT's system architecture
     * A guided tour of the RT source code
     * Extension mechanisms you can use to customize RT
     * How to tie RT into your existing authentication infrastructure
     * Building your own tools that talk to the RT backend
     * Automating common procedures
     * Customizing RT's workflow to match your own
     * How to write custom reports based on RT's data

Reservations

To reserve a seat at one of the training sessions, please send mail  
to training at bestpractical.com. Please specify which session you are  
interested in and include the names and email addresses of all  
attendees and the billing address.
Payment Policy

The cost of the class includes materials. Payment or purchase order  
must be received two weeks prior to the date of the class.
Cost

$995 USD for classes in the US. EUR 800 for the class in Amsterdam.

Upon receipt of your reservation we will email you an invoice.  
Hardcopies of your invoices will be given to you at the training  
session. If your company requires a hardcopy prior to that, please  
provide us with the contact and address and we will mail it.
Cancellation Policy

Two weeks prior to the start date of the class ― 25%. 72 hours prior  
to the start time of the class ― entire fee is non-refundable.
Private Training

Best Practical also offers private training sessions for interested  
organizations. If you would like to schedule a private training  
session for your organization's staff, please drop us a line at  
training at bestpractical.com.


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