[rt-users] Re: How to send emails in HTML format

[Paul Johnson]

HHHurricane at a1.net wrote:

> can anybody explain me how to send emails from RT in html format?
> how to create html templates? which files must be edited?
> or where can i find any infos about?

Going HTML would be against best practices:  General consensus among email
gurus is that HTML email shouldn't be thrown around automatically, or
really at all, outside a LAN.  You're going to piss people off if you make
them decode HTML in email.