[rt-users] Crystal Reports

[Mathew Snyder]

Or simply have CR connect directly to the database and run the reports itself, yes?

Mathew

Todd Chapman wrote:
> The problem is that you would have to build the intelligence
> of the RT API into Crystal. The relations between some of
> the RT tables and not straightforward. Also crytsal would
> not enforce RT's permissions. You would be better off to
> do the reporting in Perl and output to HTML, PDF, or
> something understood by a preferred formatting tool.
> 
> -Todd
> 
> On Thu, Jan 04, 2007 at 11:05:51PM -0500, Mathew Snyder wrote:
>> Has anyone successfully used Crystal Reports with their RT installation?  I
>> don't know much about it myself so I'm curious about how it would interface.
>> Would it have to be run separately or is there a way to include it in the
>> reports interface?
>>
>> We have a new license here at work and I've been asked to find out about its
>> interaction with RT.
>>
>> Mathew
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>