[rt-users] More about "Username"

Stephen Turner sturner at MIT.EDU
Fri Jan 5 12:56:55 EST 2007


> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf 
> Of John Arends
> Sent: Friday, January 05, 2007 12:46 PM
> To: John Arends
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] More about "Username"
> 
> Does anyone have any idea about this? The More About code is 
> located at 
> share/html/Tickets/Elements/ShowRequestor.
> 
> In my test RT 3.6.1 instance, this showed up when viewing a 
> ticket, but 
> in my new 3.6.3 instance, it simply does not appear. Any 
> ideas why this 
> might be?
> 
> > 

Up to 3.6.1, this box only shows for non-privileged requestors. (I can't say
if this has changed in 3.6.3 as I don't have that code yet.) Could it be
that you are working with privileged requestors now?

Steve

----------------------------------------
Stephen Turner
Senior Programmer/Analyst - Client Support Services
MIT Information Services and Technology (IS&T)




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