[rt-users] How to display custom field in auto-generated email?

[Scott Golby]

> When someone creates a ticket, they fill out a few custom fields. How

> can I get those fields included with the email that is sent to the  
> queue owner?


In its simplest form you want something like this

{$Ticket->FirstCustomFieldValue('Custom_Field_Name')}


I'd suggest bookmarking the RT Wiki http://wiki.bestpractical.com/
And Mailing List Archive :
http://www.gossamer-threads.com/lists/rt/users/

Which is where I found most of the answers to get my Custom Field set up
going with some quick searches.

- Scott