[rt-users] Search Funtionality

[Kyle Sharp]

I have tried both the simple search and the advanced search.  Under the
advanced search, I have selected "Content LIKE [Insert Word]" with the
results still returned zero.  Maybe I have set something up incorrectly, but
I'm not sure.

Thanks for the response

-----Original Message-----
From: Mathew [mailto:theillien at yahoo.com]
Sent: Friday, January 05, 2007 10:46 AM
To: Kyle Sharp
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Search Funtionality


Are you using the Advanced or Simple Search?  I've had success searching
within the body using the Simple Search but, of course, you don't have
much control of the function of it.

If we don't protect freedom of speech, how will we know who the assholes
are?
http://theillien.blogspot.com

Kyle Sharp wrote:
> I am fairly new in the RT arena, but I am having some difficulties.  I
have
> created some sample tickets to do some testing.  Everything seems to work
> well except the search functionality.  I try to search from something
within
> the ticket (ie the body of the ticket) and I get zero returned results.
> However, I am able to search for something within the ticket subject and
get
> a returned result.  Is RT able to search through the ticket body to return
> results?  Or do I have to modify it is some what to where the results will
> return when I search for something within the ticket body.
>
> I have researched this problem in the wiki and through google, without any
> luck.  Hopefully someone will be able to shed some light on this subject.
>
> Thanks,
>
> Kyle
>
>
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