[rt-users] Filter resolved tickets in simple searches

[Torben Nehmer]

Hi everybody,
 
is there a simple way to filter all resolved ticket from searches done through the simple search feature? I often use that feature to do a quick "fulltext:this-and-that", and the buch of resolved tickets I get there sort of clutters up the result list. 
 
Thanks in advance for your help.

Yours sincerely,
Torben Nehmer

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Torben Nehmer
Diplom Informatiker (FH)
Business System Developer

CANCOM Deutschland GmbH
Messerschmittstr. 20
89343 Scheppach
Germany

Phone: +49 (0)8225 - 996-1118
Fax: +49 (0)8225 - 996-41118
torben.nehmer at cancom.de <mailto:torben.nehmer at cancom.de> 

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